Frequently Asked Questions

MUSIC BOX


Can a music box be become untuned?

NO, the comb is tuned by a computerised file for each tune, inserted into a machine: the machine sounds each tooth and compares the frequency of the vibrations, to the frequency of the desired note.


Is it possible to change the cylinders or the combs?

NO, each comb forms a couple with the cylinder. For each tune, only the necessary notes are given to the comb. It is not a piano, where all notes are available. The boxes with interchangeable movements are delivered with specific cylinders.


Should I listen to my music box with the lid open or closed?

It is up to you: when the box is closed, some noises produced by the mechanical movement are eliminated; when the box is open, the sound is more intense.

Does my music box need specific maintenance?

NO, it does not require any particular maintenance. However, to remove dust, use a soft dry cloth.
Here is some advice:

  • Never use any cleaning products
  • Keep your music box away from the sun, in dry place and at a moderate temperature


Can I turn up the sound on my music box?

NO, Reuge selects the wood species which are likely to give the best sound. Nevertheless, the sound can be amplified if you put your music box on a wooden base (a table for example)


If the cylinder can play several tunes, can I choose them whenever I want?

NO, the movement plays the tunes in a specific order which is shown on the tune card

How can you explain the price of a music box?

The manufacturing of a music box requires many stages. Even though several of these operations are automated, a large number of them are still carried out in a handicraft manner. In fact, the movement of the music box goes through treatments such as gold-plating, nickel-plating, engraving of the base-plate or a blue treatment for the screws. In addition to these costs come the creation of the boxes in precious woods and the inlays, which demand time and great skills


Can any tune be played by a music box?

In general, any tune which can be played on a piano can be played by a music box. Therefore, you just need to send us the score of the tune that you wish us to reproduce, in order for us to decide whether or not it is possible, and to submit a quotation defining the price and the manufacturing time. There is however some tunes which are difficult to reproduce on a musical movement

SINGING BIRDS


Are the feathers on the bird real?

YES, they are real feathers. Reuge makes its birds from the remaining stock of feathers bought from Bontems in 1960. Today, they are over 100 years old.


Can I stop the bird in my singing bird box before the end of its cycle?

NO, the bird flaps its wings, wags its tail and opens its beak in tune with its song; then after 10-12 seconds, it stops automatically


Is there a continuous function on the singing bird cages?

YES, the birds can sing until the spring is fully unwound. In this case, the song lasts for about 2 minutes


What is the intermittent function of the singing bird cages?

The birds sing for about 3 seconds, and stop for about 10 seconds before singing again. In this case, the running reserve is around 14 minutes


Are there several different bird songs?

NO, all our birds have the same song


What should I do if the bird stops during its cycle?

If the movement stops before the lid is closed, just rewind the mechanism using the key. The song will then stop and the lid will close

Do not try to push the lid down, because the mechanism might get damaged


HORLOGY


When I rewind the watch, does the musical movement rewind at the same time?

NO, these are 2 different mechanisms. You rewind the watch movement using the crown, and you rewind the musical movement using a key


Is it possible to change the music in the pocket watches?

The pocket watches are available with a choice of 2 tunes. To change the tune, the whole musical movement must be changed